Contact the Consular Section

Address, telephone, fax, email

Laurenzerberg 2, (3rd floor)

A-1010 Vienna, Austria

Tel.: +43 (1) 531-38-3000

Fax: +43 (1) 531-38-3910

For immigration, visa and eTA related inquiries.

For general inquiries: vienn-cs@international.gc.ca

Hours of operation

Monday to Friday: 08:30 – 12:30.

Excluding holiday closures (may differ from local holidays).

Visitors to the Embassy are asked not to bring parcels, backpacks or luggage with them except in cases of emergency.  You may be requested to leave such items outside of the offices at your own risk.

Emergency Services- After Office Hours (for Canadian citizens only)

If you require emergency assistance, you may access our 24/7 day Operations Centre in Ottawa, Canada at no charge through the following methods:

•     calling the Embassy at (225) 20-30-07-00
•     calling collect (613) 996-8885 / (613) 944-1310
•     email to sos@international.gc.ca
•     online form at www.voyage.gc.ca
•     fax to (613) 943-1054

In a number of countries, you can also call the 24/7 Operations Centre toll-free.

NOTE: The Operations Centre does not handle any inquiries related to immigration, visas to Canada, trade or passports.

New! Online Appointment Service from April 1, 2016

To better serve your needs, we are pleased to announce our new online appointment system for requesting consular services at a date and time convenient for you.

Avoid long and sometimes unexpected waiting times at our office and book your online appointment in advance. We highly recommend booking an appointment as priority will be given to clients with booked appointments as of April 1, 2016.

Please note that this appointment system cannot be used for visa applications and immigration or eTA related issues. If you would like more information on these services, please visit www.cic.gc.ca.